Managed Technology Solutions

Our Managed Technology Solutions Department’s ongoing mission is to find and manage technology-based tools and services that make the processing of designing, implementing, communicating and maintaining your benefits program easier for you, your employees and their families. We are also constantly finding new ways to use technology to streamline J&D’s role and help free up valuable time and resources across your organization.

Here are some keys ways this department manages powerful industry-acclaimed technology for you:

For vendor selection and management…

J&D’s benefits professionals use industry-acclaimed technology platforms daily to assist in managing our accounts and to ensure all deliverables are met by the vendors/carriers in a timely and efficient manner. They offer quality assurance checkpoints built in for marketing and renewals, and provide a tracking log for projects and other customer issues.

We are also able to use competitive cost data that has been gathered in metropolitan areas nationwide to benchmark plan design change implications. This is especially valuable for self-insured and large fully-insured plans.

For knowledge management…

J&D offers you direct access to a deep selection of Internet and subscription services that keep you up-to-date and support various facets of your benefits program, including the Johnson & Dugan Benefits Perspective.

This “Benefits News Filter, Commentary and Analysis Website for Bay Area Employers” is updated regularly with timely articles on a wide range of subjects important to employee benefits professionals, which allow us to communicate important industry news and trends as they occur.

For online benefits enrollment…

J&D enjoys relationships with several vendors that specialize in online benefits enrollment. Our extensive working knowledge in this area allows us to play a hands-on role in successfully implementing online enrollment solutions, and assist with any trouble shooting along the way.

J&D’s Managed Technology Solutions department acts as the intermediary between you and the online enrollment vendor, removing you from the day-to-day administration of the system. Our clients find that our involvement in the administration and implementation of the online system assures the successful delivery and ongoing management of the program.