Ongoing Support

Johnson & Dugan prides itself on consistently delivering and maintaining high standards for our client and expect the same from our carriers/vendors. To help ensure your program’s carriers/vendors are meeting all implementation target dates — and that your program is meeting the needs of the employer and employee, Johnson & Dugan manages a myriad of activities with a series of project timelines and checklists. They include, but are not limited to the following:

• Renewal checklist (covers standard renewals and/or changes)
• Renewal timeline
• Planning timeline
• Contract review checklist
• Employee Evidence of Coverage review checklist
• Implementation timeline
• Rate confirmation form

J&D also holds periodic Status Meetings with you to help ensure your program is running smoothly.

A custom package of HR Forms is prepared to assist you with the various aspects of HR, in addition to California state and federal requirements. There are six sections to this package: five of these sections encompass the “life” of an employee, and the sixth section is a general overview of compliance requirements, order forms and sample informational booklets. J&D provides this package to you in ready-to-use folders, and also supplies soft copy versions on a CD-ROM.