Account Management Team

When you turn to J&D as your outsourcing partner, we assign an Account Management Team to your organization which acts as an extension of your day-to-day human resources team, serving as your first point of contact and primary benefits information and troubleshooting source.

This core Account Team’s primary goal is to deliver fast and accurate information that meets the ongoing needs of you and your employees. This Account Team includes the following professionals:

Account Executive — responsible for assisting you with strategic planning, and offering knowledge in the area of advanced group health benefits underwriting. J&D’s AE’s maintain strong relationships with your benefits program’s key vendor representatives while staying abreast of emerging employee benefit trends.

Account Manager — oversees the day-to-day management of your benefits program. This individual is often the intermediary between your company and your program’s vendors, and reviews contracts and agreements to ensure all documents accurately reflect what was purchased. The Account Manager is also responsible for overseeing the development of communication material for your employees, and facilitates the implementation of new programs.